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Help and Support
Welcome to our Help and Support page

Here we will feature copies of our brand new Customer User Guides available for download and we aim to provide answers to our customers commonly asked questions r...
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Training & Events

14
14 Nov
Childminder Drop-in:Chingford
This drop-in will provide childminders the opportunity to come together with their children to enjoy fun activities linked to their children’s learning and development and strengthen friendships and links between other local childminders. A childminding development worker from the Council will be running the session which will give all childminders regular access to support they may need. There is no charge for FEEE-registered minders but there is a small fee for non-FEEE-registered minders of £1.50 for their first child and 50p for each additional child. If you would like to know more about registering to offer the FEEE please visit The Hub - https://thehub.walthamforest.gov.uk/education-borough/becoming-a-childcare-provider-in-waltham-forest/feee-provider-process. On top of this we will be inviting professionals to attend these sessions. We recognise that childminders may sometimes find it hard to access services to support the needs of the children they care for. Therefore we will be inviting professionals such as Area SENCOs (Special Educational Needs Coordinators), Curriculum leaders, Speech and language therapists, Health visitors, Safeguarding advisors, Early Help advisors and FEEE officers to attend some of these drop-ins. A schedule of these visits will be available shortly.
14
14 Nov
Working With Two Year Olds
Session One will support practitioners working with two year olds in settings and schools to develop a deeper understanding of two year old development and how best to support their unique needs, including language development and identifying language delay. Session Two will support practitioners working with two year olds in settings and schools to recognise and understand the key features of an effective, high quality, communication rich learning environment for 2 year olds and support practitioners with adult – child interaction strategies which support language development
14
14 Nov
Childminder Drop-in Training– PREVENT Training (Session One)
The aims of the workshop are to: • Gain an overall understanding of the Prevent agenda and new Duty and your role within it • Develop your existing expertise and professional judgement to recognise individuals who may be vulnerable to radicalisation • Receive a clear picture of the risks and threats both nationally and at a local level • Develop knowledge and confidence to address grievances and misconceptions. • Gain a raised awareness of the key issues and how these can be tackled
14
14 Nov
Childminder Drop-in Training– PREVENT Training (Session Two)
The aims of the workshop are to: • Gain an overall understanding of the Prevent agenda and new Duty and your role within it • Develop your existing expertise and professional judgement to recognise individuals who may be vulnerable to radicalisation • Receive a clear picture of the risks and threats both nationally and at a local level • Develop knowledge and confidence to address grievances and misconceptions. • Gain a raised awareness of the key issues and how these can be tackled
14
14 Nov
Gang Culture Prevention
• To define the term ‘gang’ • To explore recent trends including county lines, sexual exploitation and child criminal exploitation. • To identify the evolution of county lines, youth violence and gangs • To recognise risk factors, indicators and reasons why young people get involved with gangs. • To raise awareness of social media and how this impacts on the current levels of street violence • To provide practitioners with information on the local context, the Waltham Forest Gangs Prevention Programme and referral mechanisms.